Most organisations funded by Nominet Trust will use some form of survey or questionnaire in the process of evaluating their projects. The advantage to this approach is that it makes it possible to capture beneficiaries’ perceptions and subjective experiences, in addition to their observed external behaviours. This is an important aspect of the evaluation process as many of the changes that Nominet Trust projects are seeking to effect (e.g. increased confidence, greater awareness, reduced social isolation, etc.) can be difficult to measure purely by external observation. more >
People argue a lot about evaluation and ‘social impact analysis’ (see, they even argue about what it should be called). They especially love to argue about the ‘best’ way to do it. Like whether you should or shouldn’t have an external evaluator, or whether you should or shouldn’t do a Randomised Controlled Trial (RCT). Frankly, it can get a bit confusing – so how do you know the best way to ‘do’ an evaluation? Especially if you're working in social innovation. The answer is that there is no ‘best’ way. more >
Like all social investors, Nominet Trust wants to find satisfying and consistent ways to describe the value created through the funds we distribute. Data - open, big and otherwise - is a central component in this process, but how do we determine what, amongst the expanding vastness of the counted and the countable, really counts?
In my last post, I said I’d talk a bit more about knowledge mapping. I’m particularly interested in this area because while information retrieval through search engines is rather well supported for individuals engaging in fairly short factual retrieval, longer and collaborative tasks have relatively less tools for their facilitation. So this is an interesting area from an information management perspective in general.
In her recent Nominet Trust blog Annika talked about the ways Nominet Trust is trying to make sense of the information they have on how technology might be used to open up new opportunities. Creating stories, spotting themes, and mapping ideas have been key to this work. more >