In my last post, I said I’d talk a bit more about knowledge mapping. I’m particularly interested in this area because while information retrieval through search engines is rather well supported for individuals engaging in fairly short factual retrieval, longer and collaborative tasks have relatively less tools for their facilitation. So this is an interesting area from an information management perspective in general.
In her recent Nominet Trust blog Annika talked about the ways Nominet Trust is trying to make sense of the information they have on how technology might be used to open up new opportunities. Creating stories, spotting themes, and mapping ideas have been key to this work. more >
When we search for and find information on the web, how do we decide what information is useful? From a researcher perspective, deciding how ‘successfully’ people have found information – whether through a search engine like google, an OER website like gooru, or a jobs portal, school site, or whatever is challenging. I think we should also be interested in how users conceptualise what they’re looking for – do they think there’s, “one answer” or many, do they think there are lots of bits of connecting information or are they more independent. Perhaps they have views on particularly authoritative websites (the BBC v. Wikipedia v. Yahoo Answers), or whether they should just take as a “given” what is said on websites, or that in order for them to have knowledge, they need to understand the information. more >