By: Sarah FinkOn: 20th September 2012
With over three quarters of people online at home and nearly half of people using the internet on their smartphones, we expect the Government to keep up – and online public services to be both accessible and engaging.
For government to provide online services for all citizens is challenging to say the least. Especially considering both the 5.4 million people aged 65 and older who, for whatever reason, are offline - and unemployed young people – where internet use and familiarity with technology is typically high, but the digital channel is not being used to its full potential.
With the support of Nominet Trust, we at Policy Exchange have researched how to tackle these challenges.
How do you make a masterplan for evaluation into a reality? (If you haven’t read the evaluation master plan – you’re missing out - it’s here.)
We’re asking our upcoming Digital Edge project partners to use ‘micro-narrative’ approach to evaluation to understand how their work brings about change (I know – sounds fancy doesn’t it?). In the spirit of openness this blog is partly so that everyone we’re working with can know what all these strange triangles and requests for stories are trying to do. On the other hand, for anyone who is thinking of using storytelling evaluation in their work, this might help you on your journey.