The welfare reforms planned for April 2013 are a big upheaval. For housing associations this could mean rent loss, increasing arrears and constraints on future income growth.
In order to avert these risks, landlords will need to better understand their tenants. Resource allocation will have to be more targeted and more business intelligence (e.g. customer profiling) will be needed.
As not all tenants will be affected in the same way, housing associations will need to have in place improved systems for sharing information and identifying those who need help.
Well first things first, a quick plug: today we launch the third and final subject for our iKnowHow wiki project; giving you complete access to all of our material on commissioning and procurement.
So, back to the issue of this blog: how to strike the right balance between creating a good reading experience and making it obvious that a wiki guide is editable? After all, most people come to our site to read information and advice – they don’t want their reading experience interrupted by big edit buttons and menus. However, wikis thrive with lots of editorial input – it needs to be obvious that people can edit them (and easy for them to do so). more >
So, I thought it was appropriate to follow my introduction of iKnowHow with a post that had a bit less about cats and more about what a ‘wiki’ actually is.
Most of us will know about wikis from the huge site Wikipedia; the free, collaborative, multilingual internet encyclopaedia. Wikipedia is without a doubt the most successful wiki ever - with over 100,000 regular contributors and a total of 20 million articles written by volunteers around the world. According to Alexa, it’s the 6th most popular website in existence.
But it’s not just Wikipedia. There are thousands of different types of wikis across the internet, from the enormously popular Muppets Wiki to the infamous WikiLeaks. In short, wikis are commonplace, we already use them and they’re here to stay. more >