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Projects blogs

Tech for Good – scaling social innovations
Tenants on top

The welfare reforms planned for April 2013 are a big upheaval.  For housing associations this could mean rent loss, increasing arrears and constraints on future income growth.

In order to avert these risks, landlords will need to better understand their tenants.  Resource allocation will have to be more targeted and more business intelligence (e.g. customer profiling) will be needed. 

As not all tenants will be affected in the same way, housing associations will need to have in place improved systems for sharing information and identifying those who need help.

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Our Digital Planet - win £500 worth of photography equipment
From SSE to the Nominet Trust: The Story of the Digital Assistant Academy
iKnowHow: building a wiki for the voluntary sector (part nine) Reading, evolved
iKnowHow: building a wiki for the voluntary sector (part three) - Are we ready?

In my last post I talked about how popular – and common – wikis are on the web. But why aren’t there any for the voluntary sector? Surely they don’t only work when people are talking about the Muppets or Star Wars? I liked the comment posted on the last blog: surely the culture of volunteering in the voluntary sector would make us, as a group, ideal candidates for maintaining successful wikis?

There are two clear trends we’ve noticed at KnowHow, which suggest the time might be right for us all to embrace wiki collaboration as a form of learning how to do our jobs better.

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