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Projects blogs

In The Beginning - Community21:Digital CItizenship
The 'Connect' projects helps older carers
Paper Prototypes at the Ready!
OurHousing public debut
Tenants on top

The welfare reforms planned for April 2013 are a big upheaval.  For housing associations this could mean rent loss, increasing arrears and constraints on future income growth.

In order to avert these risks, landlords will need to better understand their tenants.  Resource allocation will have to be more targeted and more business intelligence (e.g. customer profiling) will be needed. 

As not all tenants will be affected in the same way, housing associations will need to have in place improved systems for sharing information and identifying those who need help.

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Connect - helping older people to get online

The Connect project has been running at GRCC in Gloucestershire since April 2011. The aim of the project is to get people 55 years or older online. So far we have helped over 350 people with a team of volunteers who have visited people at thier homes or in community buildings during group sessions. more >